Terms & Conditions

Terms of Use for Health Hunter Website

Welcome to Health Hunter! These Terms of Use ('Terms') govern your use of our website located at https://www.healthhunter.au/ ('the website'). The website is owned and operated by Health Hunter AU Pty Ltd, ACN 674407231, NSW, Australia ('we’, ‘our’ or ‘us’). References to “you” and “your” is to you, the end user.

We encourage you to read these Terms carefully. By accessing or using the website in any way, you acknowledge and confirm that you have read and understood these Terms and agree to abide by these Terms. If you do not agree to any of the Terms, you must not use the website.

Health Hunter AU Pty Ltd provides an information and booking service connecting users with health professionals (‘practitioners’) and services (‘services’).

Agreement when using the website:

By accessing and using the website, you acknowledge and agree to abide by the Terms outlined herein as well as our Privacy Policy. If you do not consent to these Terms, you are required to cease using the website immediately.

Please be advised that all content provided on the website is intended for informational and educational purposes only. We shall not be held liable for any loss incurred in connection with the use of the website.

Furthermore, please note that we reserve the right to modify, update, or amend the website at our sole discretion and without prior notice.

Access to the website:

Access to the website is provided to you under the condition that you adhere to our Terms of use without exception. Your use of the website signifies your acceptance of these Terms, and in turn, by accepting our Terms, you are granted a limited, non-exclusive, and revocable license to access and utilise the website. Use of any automated system or software, whether operated by a third party or otherwise, to extract any data from this website for commercial purposes ("screen scraping") is strictly prohibited. Except as permitted under these Terms and applicable laws, no part of the website may be otherwise reproduced, adapted or transmitted in any form by any process without the specific written consent of Health Hunter AU Pty Ltd.

Scope of our Service:

The website presents information pertaining to practitioners and practices (‘referred to as practitioners’) and services, apps and medical content (referred to as ‘services’). However, we do not assume responsibility for the accuracy and completeness of this information displayed on the website. Please note that we reserve the right to edit information relating to our ‘practitioners’ and ‘services’ for marketing purposes as deemed necessary.

It is imperative to understand that the information and medical content provided on the website should not be construed as a substitute for independent professional advice from a qualified healthcare professional. By accessing, viewing, or using our platform, you acknowledge that you will not solely rely on any information or medical content provided, but rather consider it as general in nature.

We do not independently verify the information presented about each ‘practitioner’ or ‘service’, and therefore, make no assurances regarding its accuracy or the benefits derived from using such information. Users are encouraged to exercise their own judgment when deciding whether to engage the services of a ‘practitioner’.

Furthermore, please be aware that we do not assume responsibility for any communication, interaction, or relationship between you, a ‘practitioner’, or any other users of the website, regardless of whether it occurs on the website or through other means.

Trademarks:

Unless otherwise indicated, the Health Hunter logos appearing on the website are trade marks belonging to us. Any use of this trade mark without the prior written consent of Health Hunter AU Pty Ltd is a breach of the Trade Marks Act 1995 (Cth) and relevant laws in other countries and is expressly prohibited. Third party trade marks may appear on the website and all rights therein are reserved to the registered owners of those trade marks.

‍Use of the website:

By utilising the website, you grant us permission to share the information you submit with the practitioners and services, facilitating the provision of services to you. This enables you to connect with a Practitioner or Service and avail yourself of the services offered on the website.

We do not impose any fees on patients for utilising the services provided by the website.

You represent and warrant that:

- You are at least 18 years of age.

- The information you provide to us about yourself is truthful, accurate, and complete.

- You will adhere to any terms, conditions, and policies published by us on the website.

You are prohibited from:

- Impersonating others.

- Misrepresenting your affiliation with others.

- Posting reviews or commentary to propagate deceptive, offensive, or extreme opinions, or engaging in any other illegal, malicious, or deceptive activities.

- Utilising any automated device, software, or process to access, retrieve, scrape, or index our website or any content on our website.

- Disrupting or attempting to adversely affect, interfere with, or modify the operation of the website in any manner.

- Using the website in contravention of applicable laws, infringing upon the intellectual property rights or other rights of us or others, or engaging in fraudulent, obscene, unprofessional, offensive, misleading, or defamatory behavior.

- Licensing, selling, renting, leasing, transferring, assigning, or otherwise commercially exploiting the website, or making it available to any third party.

- Reverse engineering, decompiling, or disassembling the website or utilising it to develop a solution that is identical or substantially similar to the website.

- Undertaking any action that places an undue burden or results in excessive traffic demands on our infrastructure, as determined solely by us.

- Modifying, reproducing, displaying, republishing, distributing, copying, transmitting, performing, licensing, creating derivative works from, transferring, selling, or reselling any information, content, software, or materials made available through the website, except as expressly authorised by us.

Third-Party Content:

Our website may feature links to third-party information and products. Such content and links are neither owned, operated, nor maintained by us, nor are they affiliated or associated with us unless explicitly indicated on the website.

We bear no responsibility for the content of any third-party material displayed on the website or any third-party sites linked to the website. The information, advertisements, or links provided are solely for informational purposes and do not represent endorsements by us regarding the quality, accuracy, or completeness of the third-party information or sites.

Should you choose to access any third-party services or websites advertised or linked, you do so at your own risk. To the fullest extent permitted by law, we. assume no liability or responsibility for the actions or omissions of website users or linked sites regarding the content contained therein.

We may feature special offers from our health, wellness, and technology partners for goods and/or services on our website. Should you choose to purchase these offers, we may receive compensation from the partner providing the offer.

How We Use Your Health Information:

To provide you with the best possible experience on our platform, we securely store and access your health information (referred to as "Data"). Here's how we use it:

  • Delivering the Platform: Your data helps us operate the platform smoothly and securely.
  • Improving the Platform: We use anonymized data to analyze trends and improve the platform's functionality for everyone.
  • De-identified Sharing: We may share de-identified data with other organizations for research purposes that can benefit public health (e.g., disease prevention). De-identified data means your personal information is removed, so you cannot be recognized.

Important Notes:

  • You grant us permission to use your data for these purposes, but this permission lasts indefinitely (perpetual).
  • This permission can be transferred to any future owners of the platform.
  • We will not share your data with any third-party for commercial purposes without your consent.
  • You will not receive any compensation for the use of your data.

We value your privacy and take data security seriously. For more information, please see our Privacy Policy.

Privacy:

Your use of the Website acknowledges our handling of your information per our Privacy Policy. We may share personal information with practices for service purposes.

Our Intellectual Property:

The content on this website, including all text, graphics, logos, images, and other materials (collectively, the "Content") is protected by copyright laws and intellectual property rights in Australia, including the Copyright Act 1968 (Cth). Our trademarks, logos, and service marks used on this website are our property. You may not modify, publish, reproduce, distribute, create derivative works of, or otherwise use any Content without our prior written permission. Any unauthorized use of the Content or our intellectual property may violate copyright laws and other applicable laws.

Account Suspension/Termination:

We strive to provide a safe and positive experience for all users. If your visit or account activity violates these terms of use, we may need to suspend or terminate your access to the platform. 

Keeping the Platform Healthy:

We may use tools like cookies to monitor activity on the platform. This helps us understand how people use the platform, identify areas for improvement, and ensure everything functions smoothly. Our monitoring also helps us maintain a safe space by verifying users comply with these terms.

Here's what this means for you:

  • We gain valuable insights to improve your experience on the platform.
  • We can identify and address any technical issues quickly.
  • We can maintain a safe and respectful environment for all users.

We value your privacy and only use this information for the stated purposes. You can find more information about our privacy practices in our Privacy Policy.

Availability:

By accessing the website, you acknowledge that we are under no obligation to maintain the website’s availability and make no warranties regarding its accessibility.

We assume no responsibility for any unavailability of the website or for any offers of services and/or products found on the website. You agree that we are not liable for any loss or damage incurred due to the inability to access the website.

We provide no assurances, whether implied or express, regarding the continuous availability of the website or any offers of services and/or products found on the website.

Limitation of Liability:

Any guarantees, warranties, representations, statements, terms, or conditions not explicitly stated in these Terms are excluded to the fullest extent permitted by law.

We do not act as a healthcare provider and hold no liability for your care or any advice provided by a practitioner or service. Additionally, we are not responsible for the maintenance or storage of any health or medical records on behalf of a practitioner or service.

While we endeavour to provide accurate and up-to-date information on the website, this information should not be solely relied upon as error-free or accurate. Health Hunter AU makes no representation or warranty regarding the timeliness, accuracy, suitability, or completeness of any information, content, services, materials, or products provided on or via the website, and accepts no responsibility for errors or omissions.

We bear no liability or responsibility for the actions or omissions of any users of the website concerning the content contained herein.

All information provided on the website is of a general nature and should not be construed as medical or any other form of advice. Such information is provided 'as is' without warranty of any kind, express or implied, to the fullest extent permitted by law.

In no event shall Health Hunter AU be liable to any party for any direct, indirect, incidental, or consequential damages or losses arising from access to, reliance on, or use of information from the website, including damages for loss of profits, business interruption, loss of information, or damage to systems due to viruses or other harmful components.

We bear no responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any material accessed through the website or external sites, and shall not be liable for any resulting damage or loss.

We do not accept responsibility or liability for any interruption or discontinuance of any functionality of the website for any reason whatsoever.

Health Hunter AU does not guarantee that files or programs executed and/or downloaded from the website are free from viruses or other unauthorised or malicious code, and holds no liability for any resulting damage or interference.

The security of information sent to the website via the Internet is not guaranteed by Health Hunter AU, and such information is sent at the transmitter's own risk.

We do not endorse the content of advertisements appearing on the website and disclaim any liability in respect thereof.

These Terms apply unless inconsistent with applicable law, in which case such law shall prevail. If any provision of these Terms is void, illegal, invalid, or unenforceable, the Terms will be adjusted to ensure they are valid and enforceable. These Terms do not seek to exclude, restrict, or modify any rights under consumer protection laws such as the Australian Consumer Law which cannot be excluded, restricted, or modified.

Feedback:

We encourage user feedback. Contact us at info@healthhunter.au to share your experience.

Updates to the Terms of Use:

We may change these terms. Your continued Website use implies acceptance of changes.

Notices:

We will notify you via email for important updates.

General:

If any provision is invalid, it will be limited for validity. These terms are governed by New South Wales laws. Users agree to New South Wales jurisdiction.